ALL ITEMS, EXCEPT MADE TO MEASURE SUITS and ELECTRONICS: 14 Day Money Back Guarantee. If for any reason you are not satisfied with your purchase, please return it to us for a full refund, minus return shipping charges and 10% restocking fee. There is no restocking fee for exchanges.
MADE TO MEASURE SUITS: Since each made to measure garment is created specifically for you, returns are not accepted. However, if your suit does not fit you perfectly, we will refund you up to 10% of your purchase to defray the cost of alterations. Simply email or fax us a copy of your alterations receipt, and we will credit your credit card/Paypal/Google checkout account within 72 hours.
ELECTRONICS: 7 Day Money Back Guarantee. If for any reason you are not satisfied with your purchase, please return it to us for a full refund, minus return shipping charges and 15% restocking fee. There is no restocking fee for exchanges of products that are non functioning on arrival. ELECTRONICS NOTE: To help protect against fraudulent purchases, we have the right to request photo identification and/or a faxed copy of your credit card before we process your order. Help save our time, and yours. IF YOU CANNOT PROVIDE A GOVERNMENT-ISSUED PHOTO ID TO VERIFY YOUR PURCHASE, DO NOT PLACE AN ORDER!
Our specialty is the procurement of surplus, end of season, and clearance first quality stock and providing it to the consumer. All of the products that we sell are brand new, of the highest quality, and procured from licensed and reputable sources. In addition to being a licensed business in the state of Maryland, we are also verified by the most trustworthy names in e-commerce: Paypal, Geotrust, and Buysafe. Plain and simple, shopping on our web site is safe and secure. We GUARANTEE the authenticity of our products, or your money back.
